Omnissa®, a leading AI-driven digital work platform company, today announced it has been recognized for the second consecutive year as a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools. Omnissa was also ranked among the three highest scoring vendors across all DEX use cases in the accompanying 2026 Gartner® Critical Capabilities for Digital Employee Experience.
IT teams are facing growing pressure to deliver secure, productive digital experiences across increasingly distributed and complex work environments, and that pressure is only growing as IT environments increase in complexity due to AI sprawl. Many organizations still rely on fragmented tools that provide limited visibility into digital workplace issues, making it impossible to see and quickly remediate friction points or risks like shadow AI at scale.
Omnissa views this recognition as validation of its differentiated approach to digital employee experience—bringing together broad, cross-platform visibility with AI-powered analytics and automated remediation. By unifying insights across endpoints and environments, Omnissa enables IT teams to detect and resolve issues proactively, trigger intelligent workflows, and deliver consistent, high-quality digital experiences at scale.
“As digital environments become more complex, IT teams need a DEX solution that provides greater observability across environments and connects experience insights to action,” said Bharath Rangarajan, chief product officer at Omnissa. “Omnissa enables organizations to move from reactive troubleshooting to autonomous endpoint management, bringing them one step closer to our vision of an autonomous digital workspace that is self-configuring, self-healing and self-securing.”
According to the Omnissa State of Digital Workspace 2026 report, usage of AI assistant apps grew by nearly 1000% in 2025 across all major operating systems, highlighting the need for broader visibility and governance across work environments. To address this challenge, the Omnissa DEX solution can be deployed either as part of Workspace ONE on the Omnissa platform or as a standalone solution on unmanaged devices. It empowers IT teams to improve device performance, reduce security and shadow AI risks while driving employee productivity across all mobile, desktop, and virtual environments.
By using Omnissa’s DEX offering, one global organization gained near real-time visibility into device performance across nearly 10,000 shared frontline devices, reduced IT help desk tickets by approximately 5%, achieved more than $100,000 in annual savings, and accelerated key customer-facing processes to improve the overall customer experience.
Omnissa is the only evaluated vendor positioned as a Leader across the Gartner Magic Quadrant™ for Endpoint Management Tools, the Gartner Magic Quadrant™ for Desktop as a Service, and the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools reports. Omnissa believes this recognition reflects the strength of its unified platform approach, enabling IT teams to support major device types and operating systems at scale, while managing digital experiences holistically.
Gartner Disclaimer
Gartner®, Magic Quadrant™ for Digital Employee Experience Management Tools, Dan Wilson, Stuart Downes, Robin Milton-Schonemann, June 8, 2026.
Gartner, Critical Capabilities for Digital Employee Experience Management Tools, Author Names, Date of Publication
Gartner, Magic Quadrant for Endpoint Management Tools, 5 January 2026, By Tom Cipolla, Lina Al Dana, et al.
Magic Quadrant for Desktop as a Service, 11 August 2025, By Stuart Downes, Sunil Kumar, Todd Larivee
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About Omnissa
Omnissa is the leading digital work platform company, empowering the world’s dynamic workforces to do their best work from anywhere. The company’s AI-driven platform helps organizations and their people unlock exponential business value with industry-leading solutions that include Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience and Security & Compliance. Trusted by 26,000 customers worldwide, Omnissa has a 20-year track record in defining digital workspaces. Omnissa was previously the End User Computing business unit of VMware and became an independent company in 2024. For more information, visit www.omnissa.com.
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