Datavant, the data collaboration platform trusted for healthcare, today announced the launch of Provider Exchange, a new digital-first retrieval platform designed to help provider organizations securely request, track, and receive medical records faster and more efficiently across the healthcare ecosystem.
While interoperability initiatives have expanded healthcare connectivity, many provider retrieval processes remain highly manual, particularly for referrals and specialty care coordination. Traditional paper and fax-driven workflows often create delays that impact patient care, increase staff burden, disrupt care decisions, and introduce operational inefficiencies.
Built on Datavant’s nationwide network of more than 80,000 health care provider sites, Provider Exchange modernizes traditionally fragmented record retrieval workflows that continue to rely heavily on fax, phone calls, mail, and manual follow-up. The platform enables providers and care teams to centralize retrieval workflows into a single, trackable experience that supports continuity of care, specialty referrals, and other care coordination workflows.
As healthcare organizations face growing pressure to improve care coordination while reducing operational complexity, Provider Exchange delivers a scalable retrieval experience designed specifically for provider-driven workflows.
“For years, Datavant has helped organizations securely fulfill medical record requests across the healthcare ecosystem,” said Andrea Kowalski, Senior Vice President of Provider Products at Datavant. “But increasingly, providers themselves need faster, more connected ways to retrieve records, whether for continuity of care or specialty referrals. Provider Exchange is built specifically for those provider-driven workflows, helping organizations move beyond fragmented manual processes and toward a more scalable, digital-first retrieval experience with more visibility, reducing delays that can stand between patients and the care they need.”
Provider Exchange addresses these challenges through:
- Centralized request creation, tracking, and fulfillment
- Real-time visibility into retrieval workflows and request status
- Digital delivery of fulfilled medical records
- Privacy-by-design infrastructure built to support secure provider-to-provider record sharing
- Scalable workflows designed for high-volume provider retrieval needs
- Access to Datavant’s network, which currently covers more than 40% of U.S. healthcare organizations and continues expanding
The platform is designed to support continuity of care workflows where timely access to records can directly impact treatment decisions, care delivery, patient outcomes, and operational decision-making. For example, in tissue donation and transplant-related treatment coordination workflows, delays in obtaining medical records can slow critical clinical decision-making and create downstream operational bottlenecks. Provider Exchange helps organizations reduce friction associated with retrieving time-sensitive documentation across disparate systems and provider networks, enabling faster access to information needed to support patient care.
Provider Exchange reflects Datavant’s broader vision for a more connected healthcare ecosystem. One where data is not only readily accessible, but operationally usable in real world workflows.
“For years, healthcare organizations have invested heavily in interoperability infrastructure, yet many operational retrieval workflows still rely on manual-first processes that create delays and inefficiencies,” said Steve Mallinak, Chief Growth Officer, Provider at Datavant . “Provider Exchange represents the next evolution of release of information and provider interoperability; helping healthcare organizations securely retrieve records at scale while reducing friction for the teams responsible for delivering and coordinating care.”
Interested in modernizing medical record retrieval workflows for continuity of care? Contact Datavant here.
About Datavant
Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ real-world data partners. Datavant has office locations in Boston, Dallas, New York and San Diego, with international offices in Barcelona and Galway. To learn more about Datavant, visit www.datavant.com and follow us on LinkedIn.
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